Q: Are you a factory or a trading company?
A: We are a factory providing OEM & ODM services. We collaborate with famous international IP factories and retailers.
Q: What kind of drop-shipping services do you offer?
A: We specialize in drop-shipping services, offering tailor-made brand design and packaging solutions, and shipping products directly to end customers.
Q: What information is needed to place an order?
A: Front, side, and back design drawings, dimensions, and logos are essential.
3D files in STP/OBJ/STL formats.
AI files with color guides.
Q: How long does it take to receive a sample?
A: Samples are provided in approximately 10–15 days.
Q: Can we inspect your samples?
A: Yes, but shipping costs are to be covered by you.
Q: Do you have independent R&D capabilities?
A: We have our own engineering department and independent R&D capabilities. We regularly gather feedback from each client for product improvements and new product development. We also hold monthly new product launches.
Q: What is your return policy?
A: If you wish to exchange a received product, you must contact us within 7 days of receiving the order. You will be responsible for any additional shipping costs, and the returned product must be in its original condition.
Q: How do you ensure quality?
A: We have a professional QC team that conducts inspections during production and before shipment.
Audited Supplier 
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